change lives.

Covid-19 Community Resources

We will be sharing information and resources for Covid-19 Relief efforts we come across which may be helpful to our community.

211 was launched mid-October through funding by the Government of Canada, in partnership with the Government of New Brunswick, the United Ways of New Brunswick and its partners. 211 is the information and referral service that connects New Brunswickers to critical human, social, community and government support. It helps New Brunswickers navigate the complex network of government and community programs and services quickly to find what they need for their unique situation.

It is 100% free and confidential.

One of the phenomenal things about this service is that phones are answered 24/7, 365 days a year. We also have access to 170 languages through interpretation services, helping community members across the province speak about their problem with as much ease as possible.

Another reason why 211 is remarkable? When someone contacts 211, they are connected with a real person who will ask questions about their situation and suggest programs or services that can help. Often, they can be registered on the spot. This not only eliminates the stress of trying to wade through the changing information people are processing each day, but it also means the information you get is personal and relevant.

What it’s not

211 is not a crisis management or counselling service. Our community navigators are not trained to offer advice. They are experts in the human, social, community and government resources, programs and services available to New Brunswickers. What they can offer though is information and referral to the help that’s out there.

What kinds of services are people referred to?

… and more.









How does 211 work with community organisations?

211 is a complementary service to the hard work that many organizations and services are doing. It helps ease the burden of research and navigation, so organisations can do what they’re best at: serving their people.

211 is a tool we can all use.

How do I access the service?

Simply dial 2-1-1.

If there is an issue, for some reason, you can also call the toll-free line at 1-855-258-4126.

 211 is the front door to community, social and government services. When you don’t know where to turn, help starts at 211.

Have more questions about 211? Feel free to reach out to 211 NB Director of Community Engagement, Mischka Jacobs at or call 506 858 8600, extension 3664.






Resources for Seniors

In an effort to help seniors, their families and caregivers during the pandemic, the Department of Social Development has launched Social Supports NB, a user-friendly website that contains information on government and community programs and services including for housing, health services and home care.

Click here to access this website for resources for Seniors.

Check out our upcoming workshops for Non-Profit Organizations.


In partnership with United Way, Family Plus Life Solutions is providing a 4-part workshop series geared to teach and support front line workers at local non-profit organizations. We recognize that non-profits are playing a vital role in responding to COVID 19. Typically, non-profit organizations experience underfunding and a lack of financial resources. The global pandemic has increased the workload of front line workers as well as non-profit leaders and managers. Therefore, it is reasonable to expect not only service users are in great need of help, so is our front line workers and managers leading non-profit agencies. To help reduce burnout, compassion fatigue, and vicarious trauma, it is our hope these workshops will provide you, education, interaction, and supports so that you are in a better place emotionally, physically, and professionally to continue to do the incredible work you do in our community.

Currently running workshops:

Workshop 3 – December 10th 1-4pm: Taking ACTION: Exploring Our Community’s Resources

Workshop 4 – December 16th 1-2:30pm: Follow-Up:  We Learn From One Another

New Evening Workshops:

Workshop 1 – January 19 5:30-8:30pm: Your Mental Health Matters

Workshop 2 – January 28, 5-8pm:  Supporting Crisis During a Crisis

Workshop 3 – February 9, 6-7:30pm: Taking ACTION: Exploring Our Community’s Resources
Workshop 4 – February 17, 6-7:30pm: Follow-Up:  We Learn From One Another


Canada’s COVID-19 Economic Response Plan (Federal Government Supports)

Provincial Resources

Resource Guide – COVID-19-FINAL April 8-EN

Resource Guide COVID 19 FINAL April 8 FR

Quick Reference Guide for NB Workers & Students Affected by COVID-19

Eastern Charlotte Resources – Food Grocery and Pharmacy – April 22

Western Charlotte Resources – Food-Grocery and Pharmacy – April 22

Sussex & Area – Mental Health Resources

Sussex Resources – Food, Grocery and Pharmacy

Food Deliveries Information – Saint John & Surrounding Areas and Sussex

Saint John & Surrounding Areas Community Resources

Saint John & Surrounding Areas Mental Health Resources

CMHA NB Virtual Services

CMHA NB Virtual Services_FRE