Impact Stories

As people age, the security they feel from living in their own homes as long as possible is crucial to maintaining their independence. For many, that wouldn’t be possible without 211 service navigators.

Recently diagnosed with Attention-Deficit/Hyperactivity Disorder and Oppositional Defiant Disorder, young Ben falls within the autism spectrum. He is extremely intelligent but carries a lot of anxiety.

Haley Earle will be eternally grateful to Ability New Brunswick – crediting the United Way funded organization for helping her graduate from the paralegal program at Eastern College in Fredericton. 

Arlo always felt different from his peers but didn't understand why until his teenage years when he learned more about gender diversity. 

The trust between Shane and Landen grew as they spent time together. Shane, a warm and caring teen, was matched with Landen as his mentor through Big Brothers Big Sisters of Saint John. They connected over video games and outdoor activities.

From an early age, Jessica’s life was a never-ending rollercoaster.

If you’ve been through the drop-in at Teen Resource Centre, you will have seen many of the walls covered in “bubbles.”  Each bubble has the name of a former or current youth from the drop-in program. When 14-year-old Emily started attending the program last year, she asked why some people got to put their name on the wall. 

Karren McIntosh sees the anguish on her clients’ faces when they have to rely on a stranger to get to vital appointments. As an employment counsellor, Karren knows how important it is for her clients to make those appointments. Without them, they lose out on jobs or training opportunities.

Feeling desperate and having suicidal thoughts, Adam found help through counselling. Through an employee assistance program at work, he was able to get three sessions with a Family Plus therapist.