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Impact Stories

211: ‘The front door to help’

It is sometimes referred to as “the front door to help.” Free and confidential, 211 is an information and referral service that quickly connects people to critical human, social, community and government support. The service helps them navigate the complex network of government and community programs and services quickly in order to find what they need.
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Kaleb’s story: A new perspective on life

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Trish’s story: Finding a purpose

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Heather’s story: from angry to confident

Heather would often become angry or agitated in stressful situations, like when she had to navigate parental visits for the grandchildren in her custody. Especially so with her grandson, whose father struggled with addiction. She wanted to support a healthy relationship between the two while protecting the boy. And that’s often when she would get angry.
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Heather’s story: soaring to new heights through music 

When the pandemic forced Sistema to move its music program online, it lent Heather a tablet so she could keep up. But it wasn’t long before the teacher noticed Heather would forget what she learned from one lesson to the next.
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Kayla’s Story: Climbing out of crippling social anxiety

Before learning about the Saint John Women’s Empowerment Network, Kayla Black lived with severe social anxiety. Then she signed up for the Self-Esteem and Power Up programs offered by the network.
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Annette’s story: A lifetime of unhappiness overcome

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Taeyo’s story: Courage, resilience and feeling loved

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Susan’s story: fleeing abuse for a safe haven

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